Browser Help Contents

1. How do I find out which browser I am using?
2. Which browsers will work on the Account Maintenance site?
3. Which browsers will NOT work on the Account Maintenance site?
4. What if my browser was not mentioned in the above two lists?
5. How do I download a better browser? (they are all free)
6. What is a Cookie?
7. Are Cookies Dangerous to My Computer?
8. Which browsers support cookies?
9. If I have disabled cookies on my browser, then how do I enable them?
10. Where does Datalink use cookies?


1. How do I find out which browser I am using?
a) Click on Help
b) Click on About Netscape/Navigator/Internet Explorer/etc..
c) Look for the exact number. For example Netscape 4.04

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2. Which browsers will work on the Account Maintenance site?
Netscape 4.01 to 4.5 (recommended browser)
Netscape 3.01 to 3.04
Netscape 2.02 to 2.04
Internet Explorer 5 (recommended browser)
Internet Explorer 4 (recommended browser)
Internet Explorer 3.02
AOL 3.0
AOL 4.0

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3. Which browsers will NOT work on the Account Maintenance site?
Netscape 1.0
Internet Explorer 2.0
Internet Explorer 1.0
AOL 2.0
AOL 1.0
If your browser is one of these, you will have to download a better browser before continuing. See Question 5.

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4. What if my browser was not mentioned in the above two lists?
This means that we don't know if the account maintenance site will work for you. It would be more prudent to download Netscape or Internet Explorer. See Question 5.

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5. How do I download a better browser? (they are all free)

      5.1. How do I download Netscape?
To download Netscape click here and then follow one of the links on that look like this:

Communicator (including Navigator):
Standard Edition | Professional Edition | Navigator 4 (Stand Alone) | Navigator Archived Versions (3.04-2.02)

All of the above choices will work with our web site.

     5.2. How do I download I.E.?
To download Internet Explorer click here and then follow one of the links on that page to download the version of internet explorer that is appropriate for your system.

     5.3. How do I download AOL 4.0?

To download AOL 6.0 click here -> AOL 6.0

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6. What is a Cookie?
Short Answer: Just way to store information.
Long Answer: A cookie is an HTTP header that consists of a string that gets entered into the memory of your browser. This string contains the domain, path, lifetime, and the value of a variable. If the lifetime of this variable is longer than the time the user spends at the site, then this string is saved in a text file for future reference.

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7. Are Cookies Dangerous to My Computer?
NO. A cookie is a simple piece of text. It cannot be used as a virus, and it cannot access your hard drive. Your browser can save cookie values to a file called cookies.txt if it needs to, but that is the limit of the effect on your system.

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8. Which browsers support cookies?
Netscape 2, 3, 4
Internet Explorer 3, 4 and 5
For a complete of browsers that support cookies click here ->Cookie Info

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9. If I have disabled cookies on my browser, then how do I enable them?
For Netscape 4.0 cookies can be enabled here:
Click on Edit
Click on Preferences
Click on Advanced
Click on Accept all cookies

For Internet Explorer 4.0:
Click on View
Click on Internet Options
Click on Security
Click on Cookies
Click on Always accept cookies

For Internet Explorer 5.0:
Click on Tools
Click on Internet Options
Click on Security
Pick Medium

For AOL 4.0:
Click on My AOL
Click on Preferences
Click on WWW
Click on Security
Click on Medium

Cookies are enabled by default, so for most users this will not be a problem.

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10. Where does Datalink use cookies?
Cookies are used in the on-line store to keep track of the items you have chosen.

Cookies are also used to save your account number and password on your computer. If do not want this feature, you can disable it by removing the tick mark beside the text "Save account number and password".

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